CAN DORMBUYS.COM SHIP DIRECTLY TO MY COLLEGE? Absolutely! When you place your order just plug your school address into the "Ship To" section and we'll send it right to you...and fast. Dormbuys.com is dedicated to providing everything you need for your room quickly and efficiently. We will even ship your summer order to your college prior to your arrival, but you MUST check with your University to make sure they can store the shipment until you arrive. If you are already on-campus shipping to your college is as simple as entering your college assigned 'ship to' address within our checkout process.

WHY DID I ONLY RECEIVE PART OF MY ORDER? Dormbuys.com ships from warehouses throughout the United States. Your order may have contained items shipping from different warehouses. If this is the case, we ship items to you in separate packages so that you get everything you ordered as soon as possible. If you only received part of your order, rest assured the remaining items should show up on your doorstep any minute. You can also track your packages by logging into the "My Account" section of the site.

WHAT IF MY BILLING ADDRESS IS OUT OF THE COUNTRY, BUT MY SHIP TO ADDRESS IS WITHIN THE UNITED STATES? Dormbuys.com does cater to exchange students from other countries. If your billing address is outside of the United States, but your ship to address is within the United States, we can take your order. International exchange students please place your orders over the phone at 1 502 254 4324. We can take your order and prepare your shipment to ship within the United States. We can even have your order sent direct to your college dorm prior to your arrival! We know that coming to a new country with few belongings can make it more difficult, that is why we'll help you find what you need to make your move to a US college campus an enjoyable one.

CAN I ORDER PRODUCTS WITH MY OWN IMPRINTS, LOGOS OR SCREENPRINT? Whether you are ordering dry erase boards, laundry bags or shower totes, Dormbuys.com can have your special image imprinted directly on the product of your choice. Referred to most often as screenprinting, Dormbuys.com can help you determine which item will work best for your image needs. Please call 1 866 502 DORM to discuss in more detail, or please e-mail screenprint@dormbuys.com to gain more information. Screenprinting on products are great for marketing purposes, large group gifts, high schools, colleges, organizations and anyone who wants to create a unique product.

DO YOU HAVE A PRINT CATALOG YOU CAN MAIL ME? Currently Dormbuys.com does not have a physical catalog that we can mail. This is largely in part to the fact that our products change very often and a print catalog would be out of date almost as fast as we could send it. We hope you enjoy our online catalog here at www.dormbuys.com.

WHAT IF I WANT TO ORDER SEVERAL OF THE SAME PRODUCT? ARE THERE ANY PRODUCT OR SHIPPING DISCOUNTS? If you are interested in ordering several of the SAME product you may be eligible for a BULK discount. Please e-mail bulk@dormbuys.com or call 1.866.502.3676 to inquire about shipping and/or product discounts. This inquiry is ONLY an option if you are purchasing the same product in larger than normal quantities. Larger than normal quantities is defined as greater than 50 units of any one given item or larger than 25 units of items retailing over $25.00.

DO YOU HAVE ANY PHYSICAL STORES WHERE I CAN BUY YOUR PRODUCTS? Dormbuys.com operates solely as an Internet retailer. Selling online allows us to keep our overhead low and bring you great products that are priced 20-50% lower than other retailers.

WHAT IF I ORDER AN ITEM THAT IS OUT OF STOCK? While it is extremely rare than an item you order will ever be out of stock, it may happen from time to time with our most popular products. If this should happen, we will contact you to let you know when you can expect the item to ship, and find out how you want us to proceed. You may cancel a backordered item at any time before it is shipped for a full refund of the sale price and your shipping costs.

ARE YOU ABLE TO SHIP TO HAWAII, OR TO ALASKA? Yes! We do ship to all 50 United States.

ARE YOU ABLE TO SHIP INTERNATIONALLY? We are currently only shipping within the United States. Although we currently do not ship internationally, we do have future plans to expand to Canada and other countries.

DO YOU SHIP TO PO BOXES OR APO ADDRESSES? Most of our shipments arrive via UPS, DHL, or FED EX. Due to their inability to deliver to PO Boxes or APO addresses; we cannot ship to these areas. We can however ship to college post boxes, which are commonly assigned to students living in dorms. It is important to include not only the college box number, but also the street address for your college's post office to ensure on time delivery.